Privacy Policy
Explore ZA (Pty) Ltd (“Explore ZA”, “we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA), South Africa.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.exploreza.co.za or purchase our products and services.
1. Information We Collect
We may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment-related information (processed securely via third-party providers)
Automatically Collected Information
- IP address
- Browser and device information
- Pages visited and site interactions
- Cookies and usage data
2. How We Use Your Information
- Process and fulfil orders
- Communicate regarding purchases or enquiries
- Improve our website and services
- Send marketing communications (opt-in only)
- Comply with legal obligations
3. Sharing of Information
We do not sell or trade your personal information.
- Payment gateways (e.g. Paystack)
- Shipping and fulfilment partners
- Website hosting and analytics providers
- Legal authorities when required by law
4. Cookies
- Improve user experience
- Analyse website traffic
- Remember preferences
You may disable cookies in your browser settings, though some features may not function correctly.
5. Data Security
- Unauthorised access
- Loss or misuse
- Disclosure or alteration
6. Your Rights (POPIA)
- Access your personal data
- Request correction or deletion
- Withdraw marketing consent
- Lodge a complaint with the Information Regulator
7. Third-Party Links
We are not responsible for the privacy practices of external websites.
8. Changes to This Policy
This policy may be updated periodically. Changes will be posted on this page.
9. Contact Us
Explore ZA (Pty) Ltd
Email: info@exploreza.co.za
Website: www.exploreza.co.za